About this course
The Tour Guiding Skills program enables participants to acquire the essential skills and knowledge for professional tour guiding. It strengthens effective communication, systematic tour planning and the ability to handle challenges and opportunities in the tourism workplace, with a focus on modern technology and best practices for delivering an outstanding and safe tourist experience.
Program units:
- Unit 1 – Introduction to tour guiding (types, qualities of a successful guide, ethics and social responsibility); effective communication with tourists (verbal and non-verbal skills, different cultures, group management, storytelling).
- Unit 2 – Planning tours (needs and expectations, designing programmes, choosing destinations, scheduling); tourism knowledge (history and geography, heritage sites, folk heritage and customs, basic country information).
- Unit 3 – Risk management on tours (emergencies and first aid, tourist safety, travel insurance, complaints); self-development for the tour guide (continuous learning, sources, foreign languages, general culture).
- Unit 4 – Marketing tourism services (fundamentals, social media, travel agencies, negotiation and contracts); tour-guiding laws and regulations (licences under the Saudi tour-guiding regulations, rights and duties, official bodies).
- Unit 5 – Technology in tour guiding (apps and websites, multimedia, modern communication tools); the future of tour guiding (new trends, digital-age skills, continuous development).
Every lesson includes a training activity. The course includes a pre-test, a post-test and a satisfaction survey.
This course is taught in Arabic. This English page is provided for reading only.
What you will learn
- Understand the concept of tour guiding and its role in the tourism industry
- Apply the professional ethics and social responsibility of a tour guide
- Improve verbal and non-verbal communication with visitors
- Deal confidently with tourists from different nationalities and cultures
- Identify tourists' needs and expectations
- Design and organise varied and innovative tour programmes
Requirements
- No specialist background is required
- Interest in tourism, heritage and working with visitors
- Ability to read and follow training content in Arabic (the language of instruction)
Who this course is for
- People preparing to work as licensed tour guides
- Staff of travel agencies, tour operators and hotels
- Employees of tourism, heritage and cultural sites
- Graduates who want to start a career in tourism
Request this course in English
If enough people ask, we will open a version of this course in English and let you know when it is available.
Curriculum
38 Lessons • 3 Quizzes
Course Content
الاختبار القبلي
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الاختبار القبلي
الوحدة الأولى – المحور الأول: مقدمة في الإرشاد السياحي
الوحدة الأولى – المحور الثاني: التواصل الفعال مع السياح
الوحدة الثانية – المحور الأول: التخطيط للجولات السياحية
الوحدة الثانية – المحور الثاني: المعرفة السياحية
الوحدة الثالثة – المحور الأول: إدارة المخاطر
الوحدة الثالثة – المحور الثاني: تطوير الذات للمرشد السياحي
الوحدة الرابعة – المحور الأول: التسويق للخدمات السياحية
الوحدة الرابعة – المحور الثاني: قوانين وأنظمة
الوحدة الخامسة – المحور الأول: التكنولوجيا في خدمة الإرشاد السياحي
الوحدة الخامسة – المحور الثاني: مستقبل الإرشاد السياحي
التقييم الختامي
Earn a certificate
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Instructor
Hasan Zeanabul
Reviews
Student Ratings & Reviews
FAQ
Who is this course for?
People preparing to work as tour guides, staff of travel agencies, tour operators and hotels, employees of tourism, heritage and cultural sites, and graduates who want to work in tourism.
Do I need previous tourism experience?
No. The course starts by defining tour guiding, its types and the qualities of a successful guide, then moves on to practical skills.
Does the course cover tour-guiding regulations in Saudi Arabia?
Yes. One unit covers tour-guiding laws and regulations, including the licences and approvals required under the Saudi tour-guiding regulations, the guide's rights and duties, and the official bodies in the sector.
Does the course cover safety and emergencies?
Yes. A unit on risk management covers emergencies and first aid, tourist safety, travel insurance and handling complaints.
How am I assessed?
With a pre-test at the start and a post-test at the end (30 true/false questions each, pass mark 60%), plus a short satisfaction survey.
What language is the course taught in?
The course is taught in Arabic. The English page is provided for reading only.
